The division conducts comprehensive research to develop high-level policy advice for decision-makers on urgent ICT regulatory matters. The team formulates clear, accessible policies with practical implementation plans, while actively consulting stakeholders to understand diverse perspectives and potential policy impacts. We monitor policy effectiveness, identify improvement opportunities, and ensure compliance with deadlines. Through regular policy reviews, we evaluate alignment with legislative needs and sector objectives. The team provides expert guidance on government policy statements and ICT legislation, while promoting awareness of new policies to ensure all stakeholders understand evolving industry developments.